Shipping policy

Shipping Policy
At PetNova, we aim to process and ship your order as quickly as possible.

Processing Time
Orders are processed within 1–3 business days.

Shipping Time
Delivery typically takes 7–15 business days depending on your location.

Tracking
Tracking information will be provided once your order has been shipped.

Delays
We are not responsible for delays caused by customs, shipping carriers, or other external factors.

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.